Terms of service

Terms of Service

Last Updated: 07/06/2025

1. Services Overview

1.1 Subscription Design Services

  • The “Unlimited Design Subscription” provides ongoing design services on a subscription basis.

  • One active design request at a time.

  • Unlimited revisions within scope.

  • Turnaround time: 2–3 business days per request (average).

  • Monthly subscription with automatic renewal.

1.2 Project-Based Services

  • One-time design projects quoted individually.

  • Scope and deliverables defined before project start.

  • Revision limits specified in project quote.

  • Timeline agreed upon before project commencement.

2. Service Terms

2.1 Subscription Terms

  • Month-to-month subscription with no minimum commitment.

  • 30-day notice required for cancellation.

  • Subscription pausing available with 15-day notice.

  • Unused time does not roll over to the next month.

  • Services are non-transferable to other parties.

2.2 Project-Based Terms

  • 50% deposit required to commence work.

  • Final payment due before delivery of final files.

  • Project timeline begins upon receipt of deposit and all required materials.

  • Rush fees may apply for expedited timelines.

3. Scope of Work

3.1 Included Services

  • Brand identity design

  • Marketing materials

  • Social media graphics

  • Website design

  • Development in Framer and WordPress, with tools and plugins paid by the client when necessary, respecting deadlines agreed upon in the subscription

  • Digital assets

  • Print-ready files

  • Basic animation and simple motion graphics

3.2 Excluded Services

  • Advanced web development/coding outside Framer/WordPress scope

  • Copywriting

  • Photography

  • Video production

  • 3D rendering

  • App development

  • Complex motion graphics

4. Client Responsibilities

4.1 Required Materials

  • Brand guidelines (if existing)

  • Content and copy

  • High-resolution images

  • Project brief and requirements

  • Timely feedback and approvals

4.2 Communication

  • Single point of contact for project management

  • Response within 3 business days for feedback

  • Clear articulation of revision requests

  • Availability for scheduled meetings

5. Intellectual Property

5.1 Rights and Ownership

  • Client receives full ownership of final deliverables upon full payment.

  • Designer retains rights to preliminary concepts not chosen.

  • Designer maintains portfolio rights to showcase work.

  • Client is responsible for trademark/copyright research.

5.2 Source Files

  • Working files available for an additional fee.

  • Standard deliverables in standard formats (JPG, PNG, PDF).

  • Custom file formats by request.

6. Revisions and Amendments

6.1 Subscription Revisions

  • Unlimited revisions within original scope.

  • Major direction changes count as new requests.

  • Revisions must be requested within 14 days.

6.2 Project Revisions

  • Number of revisions specified in project quote.

  • Additional revisions billed at hourly rate.

  • Scope changes require an updated quote.

7. Termination

7.1 Subscription Termination

  • 30-day written notice required.

  • Pro-rated refund for unused portion.

  • Active projects must be completed or terminated.

  • Final files delivered upon account settlement.

7.2 Project Termination

  • Kill fee of 25% if terminated before completion.

  • All work completed and paid for is client property.

  • Unused deposit non-refundable after work begins.

8. Payment Terms

8.1 Subscription Payments

  • Monthly billing on subscription date.

  • Auto-payment required.

  • Late payments pause service.

  • Failed payments incur a $25 fee.

8.2 Project Payments

  • 50% deposit upon agreement.

  • Remaining 50% before final delivery.

  • Late payments incur 1.5% monthly interest.

  • Payment plans available upon request.

9. Confidentiality

  • Non-disclosure of client business information.

  • Secure storage of client materials.

  • Private project details unless authorized.

  • Confidentiality extends post-project.

10. Limitation of Liability

  • Maximum liability limited to project fees paid.

  • No responsibility for third-party services.

  • No guarantee of specific business results.

  • Force majeure clause for circumstances beyond control.

11. Dispute Resolution

  • Good faith negotiation as the first step.

  • Mediation before litigation.

  • Jurisdiction: [Rio de Janeiro / Brazil].

  • In the event of a dispute, each party will be responsible for its own legal fees.

12. Modifications

  • Terms may be updated with 30-day notice.

  • Subscription clients notified via email.

  • Continued use constitutes acceptance.

  • Special terms require written agreement.

Contact Information

Robson Oliveira | contato@robbsonoliveira.com

By engaging our services, you agree to these terms and conditions.